Skip to content Skip to main navigation Report an accessibility issue

ServeUTK

As a response to the valuable feedback our students and community partners have given, we are very excited to announce that the University of Tennessee System is partnering with GivePulse, a civic engagement platform for matching, tracking and assessing community engagement. This new platform, known as ServeUTK, will take over for our current Sign Up to Serve Calendar and Track Your Hours portal.

ServeUTK will launch on July 15th, 2022

Enter ServeUTK Here

Resources and FAQs

Once you navigate to ServeUTK, click the Log In button found in the upper right hand corner of your screen. Click Single Sign On then find The University of Tennessee, Knoxville in the drop down menu. Use your myUTK credentials to log in.

To update your ServeUTK profile, navigate to your account information after you have logged in via Hi Your Name!>Account. You will be able to do things like upload a profile picture, use a preferred name, and add additional information on your profile.

 

For UTK students

The term Impact is used as an umbrella term to describe all potential forms of community engagement. An impact can be described as funds donated, funds raised, goods donated, hours trained, and, most often, volunteer hours served.

You can always add an impact by going to the top right of the page and clicking “Hi [Name],” then “Add Impact” from the drop-down menu.

You will then be asked where you created an impact. You can search by name or location (if you search by name, make sure you update the location to reflect the location of the group you are looking for) or look through a list of your groups by clicking “My Groups.”

You will then fill out the required information and submit your impact (see below for more details).

You can find more information with step by step instructions on this website.

On the top navigation bar (where the ServeUTK logo is), select “Explore.” This will lead you to a search page for both events and groups.

Here, you can click on “Events” to search for volunteer opportunities. You can change your search radius and location, and can also filter by type, causes, and sustainable development goals. If you are searching for events, you can also filter by availability and dates.

If you are planning to attend a listed volunteer opportunity, you will need to register to let the organization know. When you find an event you’d like to attend, go to the event page and click ‘Register’.

Following this, complete the registration steps as prompted. Depending on the event, you may be asked to select registration dates, answer questions, and agree to waivers. You should receive a registration confirmation email shortly after completion.

Any verified service hours that were tracked through our old system (Track Your Hours Portal) will be imported into ServeUTK soon. Verified hours will be moved over to the new system in bulk, so you will not see a breakdown by date, hours, or which community partners you served alongside.

 

For Community Partners

Please refer to GivePulse’s QuickGuide for Administrators to get an in-depth look and explanation of how to access and manage your ServeUTK account.

To post an event, project, or opportunity (without the need of a group) you can use the “List Event” (“List” on New View) option on the top right of your page.

To create an event, you will need to enter the following:

  • Name of the event
  • Type- volunteer opportunity, event, project, fundraiser, donation drive, ticketed event, pledge.
  • Duration- single day, multi-day, recurring, random dates throughout the year, or an open opportunity with no defined times? You can also add shifts to your event.
  • Privacy Settings- You can make an event private in the settings section.
  • Participants needed- the amount of people you believe will be needed. If you have an unlimited number, set it as “-1.”
  • Admin- the choices available include members and existing admins in your group.
  • Description- we suggest creating a description that is short, concise and enticing to drive interest to your event!

After going through all of the above required fields, you will have the option to go into the advanced sections which include adding event specific logos, social media, website links, etc.

Afterwards, the event is placed into draft mode and you have the option to “Publish”.

Registration – Registration Approval: If you wanted to approve each individual when they register, this will allow you to control who is able to register.

You can find more detailed instructions and a how to video on the ServeUTK support website.